Privacy Policy

Draig Stack Digital is a product and service brand of Draig Stack Limited.

Draig Stack Limited is registered in England and Wales under company number 17192229.

Registered office: The Beeches Sand Lane, Osgodby, Market Rasen, England, LN8 3TE.

This Privacy Policy explains how we collect, use, store, protect, and share personal information when you use this website, contact us, request a project, or work with us.

We may collect your name, business name, email address, phone number, project requirements, domain details, website or app ideas, business type, messages, and any files or information you choose to send to us.

We may also collect technical information such as IP address, browser type, device type, pages visited, time of visit, server logs, security logs, and website usage information.

If you become a customer, we may hold project records, quotes, invoices, scope documents, support requests, domain or hosting information, and communication history.

We use personal information to respond to enquiries, understand project requirements, prepare quotes, agree project scope, build websites or apps, provide support, arrange hosting, domain setup, email setup, and app store submission support where requested.

We may also use information for accounting, legal compliance, security, fraud prevention, service improvement, customer relationship management, and business administration.

We only use personal information where we have a lawful reason to do so, such as contract, legitimate interests, legal obligation, or consent where required.

Where requested, Draig Stack Digital can help arrange domain names, website hosting, SSL, DNS setup, and business email through our hosting partner Fasthosts.

Where requested, we can also help prepare or arrange submission to Google Play Store or Apple App Store.

Third-party providers may have their own terms, policies, review processes, fees, and data handling arrangements.

We may share information with hosting providers, email providers, domain providers, payment or accounting services, professional advisers, app store providers, and other suppliers where necessary to deliver the requested service.

We may also share information where required by law, regulation, court order, tax authority, or to protect our legal rights, systems, customers, or business.

We do not sell personal information to advertisers.

Enquiries and project discussions may be kept for up to 24 months after the last meaningful contact unless a longer period is needed for business, legal, accounting, or dispute reasons.

Customer project, invoice, accounting, and contract records may be kept for up to 7 years or longer where required by law.

Technical and security logs are normally kept for shorter operational periods unless needed for investigation, security, or legal reasons.

You may have rights to access, correct, delete, restrict, object to, or request portability of your personal information in certain circumstances.

Where processing is based on consent, you may withdraw consent at any time.

To exercise your rights, contact hello@draigstackdigital.com. We may need to verify your identity before responding.

We use reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.

No website or digital system can be guaranteed completely secure, but we work to reduce risk and respond appropriately to suspected issues.

If you have a concern about how we handle personal information, please contact us first so we can try to resolve it.

You also have the right to complain to the Information Commissioner's Office if you are unhappy with how your data is handled.

We may update this Privacy Policy from time to time. The latest version will be published on this page.